Privacy

This policy explains what Analytica Solutions collects when you use analyticasolutions.co, why we collect it, and what you can ask us to do about it. If anything here is unclear, email us at info@analyticasolutions.co.

Who we are

Analytica Solutions builds AI automation, software, data systems, websites and brand identity for other businesses. For the purposes of data protection law we are the controller of the personal information described below. You can reach us at info@analyticasolutions.co.

What we collect

Information you give us

When you email us, fill in a form, or book a call, we receive whatever you choose to send: typically your name, email address, company, and the content of your message. If we go on to work together, we will also hold the information needed to run the engagement, such as billing contacts and project material.

Information collected automatically

Our hosting provider keeps standard server logs, which may include your IP address, browser and device type, the pages you request, and the time of the request. These logs exist to keep the site running and secure.

Information from working with us

If we build or run systems for you, we may process data held in those systems on your behalf. In that situation you are the controller and we are a processor, acting on your instructions under a separate written agreement.

Cookies and analytics

We use only what is needed to serve the site and understand traffic at an aggregate level. We do not sell personal information, and we do not use it for advertising or cross-context behavioural profiling. Where any non-essential cookie or analytics tool is in use, you will be asked before it is set, and you can decline without losing access to the site.

Why we use it

• To reply to you and to discuss work you have asked about.
• To deliver, support and invoice the services we agree.
• To keep the site available, secure and working properly.
• To meet legal, accounting and record-keeping obligations.

Where data protection law requires a legal basis, ours is your consent, the performance of a contract with you, our legitimate interest in running and improving the business, or compliance with a legal obligation, depending on which applies.

Who we share it with

We do not sell or rent personal information. We share it only with service providers who help us operate, such as hosting, email, scheduling and payment providers, and only as far as they need it to do that work. We may also disclose information where the law requires it, or to establish or defend legal claims.

How long we keep it

Enquiries are kept while a conversation is live and for a reasonable period afterwards. Records connected to work we have delivered are kept for as long as needed to support the engagement and to satisfy legal, tax and accounting requirements. When information is no longer needed we delete it or render it anonymous.

Your choices

You can ask us to give you a copy of the personal information we hold about you, to correct it, or to delete it. You can object to or ask us to restrict certain processing, and you can withdraw consent at any time where consent is what we relied on. You can also unsubscribe from any email we send. Email info@analyticasolutions.co and we will respond within the time the applicable law allows.

Depending on where you live, you may have additional rights, including under the California Consumer Privacy Act or the UK and EU General Data Protection Regulation. We honour those rights where they apply, and we will not treat you differently for exercising them.

Security

We use reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International transfers

We are based in the United States and our service providers may process information there or elsewhere. Where information is transferred out of your country, we rely on appropriate safeguards recognised under the applicable law.

Children

The site is intended for businesses and is not directed at children under 13. We do not knowingly collect information from them. If you believe a child has given us information, email us and we will delete it.

Changes

We may update this policy as the business or the law changes. The date at the top shows when it was last revised, and material changes will be made clear on this page.

Contact

Questions, requests or complaints about privacy go to info@analyticasolutions.co.